PLAUD APP User Agreement

1. Scope of Application

This User Agreement ("Agreement") is entered into between you ("Authorized User," meaning a natural person authorized by a Data Controller (such as your affiliated enterprise, organization, or institution) to use this APP) and PLAUD, Inc. (address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US, "we" or "us"). This Agreement governs the rights and obligations regarding your use of the PLAUD APP ("APP") and related services (including but not limited to wireless connection with our recording pen devices such as NotePin and Notebook via Bluetooth, synchronization of audio data from devices, and functions such as speech-to-text conversion and text summarization, collectively "Services").

2. Relationship with Privacy Statement

This Agreement, together with the PLAUD APP Privacy Statement ("Privacy Statement"), constitutes the legal basis for your use of the Services. The Privacy Statement details how we collect, use, store, and protect your personal data, which you may review in the latest version via the APP at "Me > About PLAUD > Privacy Policy". In the event of any conflict between this Agreement and the Privacy Statement, the Privacy Statement shall prevail.

1. Core Services

• Device Connection: You may pair the APP with devices via Bluetooth or other wireless methods to manage device connections (e.g., firmware updates, device status monitoring).
• Data Synchronization: You authorize the APP to synchronize audio data from devices to your account for subsequent processing.
• Data Processing Functions: The APP provides services such as speech-to-text conversion and text summarization to generate written content or summaries based on your audio data.

2. Service Provision and Changes

We reserve the right to update, optimize, or terminate service content, functions, or operational processes based on technological developments, legal requirements, or business adjustments. For significant changes, we will notify you via in-APP messages, emails, or public announcements.

1. Account Activation

You may only use the APP with authorization from the Data Controller (your affiliated enterprise, organization, or institution). The Data Controller will create your account or assign permissions, and you may need to provide necessary information (e.g., email address, account ID) for registration or verification.

2. Account Security

You must properly safeguard your account information (e.g., passwords, device pairing credentials) and not disclose them to any third party. If you detect abnormal account activity or security risks (e.g., password leakage), notify the Data Controller immediately or contact us via the channels listed in the Privacy Statement.

1. Device Connection and Permissions

• You authorize the APP to access necessary device data such as Bluetooth information, device model, and firmware version to enable device pairing and management.
• To complete audio data synchronization, you consent to the APP accessing audio files stored on the device and processing relevant data within your authorized scope (e.g., audio content required for speech-to-text conversion).

2. Data Processing and Authorization

• You acknowledge and consent to our collection and use of your personal data and device data (including but not limited to audio files, operation logs, diagnostic information) in accordance with the Privacy Statement for the purposes of providing Services, optimizing functions, ensuring security, and complying with legal obligations.
• You warrant that audio data uploaded to the APP does not infringe the intellectual property, privacy, or other legal rights of any third party, and that you have obtained all necessary authorizations (e.g., consent from relevant parties if the recording includes their voices).

3. Data Storage and Cross-Border Transfers

• Unless the Data Controller selects private cloud deployment, your data will be stored on our servers located in the United States. For private cloud usage, the Data Controller manages data storage, and we will assist in implementing security measures.
• Your data may be transferred to other jurisdictions for global business needs. We ensure cross-border transfers comply with applicable data protection laws through standard contract clauses and security technical measures.

1. Compliance with Usage Rules

You undertake to:

• Comply with this Agreement, the Privacy Statement, and all applicable laws and regulations (including but not limited to data protection, intellectual property, and cybersecurity laws).
• Not use the APP for any illegal activities (e.g., distributing illegal content, infringing privacy) or disrupt the normal operation of the APP or devices.
• Not reverse-engineer, modify, or attempt to bypass the APP's security mechanisms.

2. Intellectual Property

The APP and related technologies, interfaces, and functions are protected by intellectual property laws. You may not reproduce, modify, distribute, or use them without our prior written consent.

1. Exclusion of Liability

We shall not be liable for service interruptions, data loss, or other damages caused by:

• Force majeure (e.g., natural disasters, network failures, government actions).
• Faults of you or third parties (e.g., account leakage, improper device use, uploading virus files).
• Device hardware failures, communication network issues, or problems with third-party services (e.g., cloud storage, data analysis tools).

2. Damages Liability Limitation

To the maximum extent permitted by law, our liability for direct or indirect losses (including but not limited to profit loss, data loss) arising from this Agreement or the Services shall not exceed the reasonable fees you have paid for using the Services in the past 12 months (if any).

1. Agreement Updates

We may update this Agreement at any time to reflect legal changes, business adjustments, or user feedback. Updated versions will be published via in-APP announcements or notifications. Your continued use of the Services constitutes acceptance of the revised terms.

2. Service Termination

• If you violate this Agreement or the Privacy Statement, we may suspend or terminate your account and service access after notifying the Data Controller.
• The Data Controller may withdraw your authorization at any time, resulting in account 注销 and data processing in accordance with the Privacy Statement.

This Agreement is governed by the laws of the State of California, USA (excluding its conflict of laws rules). Any disputes shall first be resolved through friendly negotiation; if unresolved, either party may bring a lawsuit in the courts of California with proper jurisdiction.

Matters not covered by this Agreement shall be governed by the Privacy Statement and applicable laws and regulations. You may contact our Data Protection Officer at:

• Address: 8 The Green, Ste A, Dover, Kent County, Delaware 19901, US
• Email: See "9. How to Contact Us" in the Privacy Statement for your region-specific address.